Last Sunday, I started my jinx with a, "Hey Ricardo, does your throat hurt? Mine does, do you think it's the weather or allergies?" I was hoping he'd have the same thing, but he didn't oblige. By Sunday night, I noticed the familiar nasty puss pockets on my tonsils. Yes, I'm one of three children from the 70's who still has their tonsils. They took my adnoids, but left the tonsils. I don't even know what an adnoid is, which, I'm sure since I couldn't tell the doctors what the function or location of an adnoid is, they took them away from me. I digress. So, the puss, the pain. I call the doctor Monday at 8a.m.
It's probably a good point to interrupt myself here and explain that strep throat runs rampant through our house. For more than a year now, we've been trying to figure out who the carrier is. My niece came to visit this summer, she got strep throat. My mother-in-law has left this house twice and within 24 hours, gotten strep throat. We've all been tested, and upon my insistence, I had the dog tested for strep throat to see if Farley the Wonder Dog would indeed, save face to his name. Sure enough, Farley comes up with Strep B. The vet assures me that this is rare. Granted, I had to demand the damned test on the dog in the first place. He did the test, shaking his head claiming there's no way the dog has it. And there it is, Strep B. Now he's defending Farley the Wonder Dog by saying that Strep B can't cross over to Strep A, blah blah blah, it's not his fault.
Look Mister Vet Guy, I don't want to put the dog down on the grounds that he's giving us all Strep. I just want to solve the mystery. So, the dog gets on antibiotics.
The kids have had strep, each atleast once, if not twice. I can't keep up. There's two of them. And Ricardo is a chick/Strep magnet. He had a nice run of Strep Throat three times in three months. If you've never had Strep Throat, yay you. It's ugly, it's painful, and basically you sit there and pray for God to infuse some new evolution that does not require humans (mainly just you) to swallow, eat, or have to move in any way.
As you can see, I have experience in this particular diagnosis. I can taste it. I can taste the sick. Strep has a very distinct misery and taste. So I call the doctor.
I'm not real impressed with doctors lately, or ever really. I have a beef with them making me wait. Almost all doctors who have had the pleasure of meeting with me, particularly family practitioners, get me into my 7X7 observation room by the scheduled time. They lock me in and make me wait. That's where I get a bit pieved. Tack on the strep throat issue, and really, watch out for a Mom On The Rocks. Seriously. But as of late, I just don't really like my Family Practitioner, and have previously threatened to find a new one. One that, oh, I don't know, cares or listens. Like the day my doctor asked if my two sons (Max and Lucy were IN THE ROOM WITH ME) were identical twins. Or when the doctor asked if I had congestion with a previous sore throat. I told him no. When he came back in the room, he prescribed me something for my throat and the congestion.
I call, and it's hard to talk, but I muster a "I'm pretty sure I have Strep Throat and need to see my doctor as early as possible"
Stupid lady on the other end, "Okay, we have a 2:45p.m. open?"
Me: "Uh, I need to see someone as soon as possible, I'm in a lot of pain. Is there a different doctor in the practice who can see me earlier?"
Stupid lady on the other end, big annoying SIGH and then long pause, "I can get your in with Dr. Ass at 8:50a.m.," And then she commands, "Get here early."
So, I get there early. I get there at 8:40. I check in, and pay my pre-paid co-pay. Yes, it's pre-paid, because you HAVE to pay it before you get any service, good or bad. And next time, trust me, I will not pay the co-pay until I'm seen BY THE DOCTOR when they schedule me to be seen.
I sit down, and at 9a.m., I get called back to my little room with the nurse. I get weighed, and my blood pressure taken. Weight's always high, blood pressure is normal or low. And then the nurse says in her little girl voice, "Okay, and we're seeing you today because you have a sore throat?"
"Uh no, I'm pretty sure it's beyond sore throat. I'm in a lot of pain, my head, my body, and my throat has puss pockets. I also have had a fever and chills on and off for the last two days."
Little Girl Nurse: "Okay, the doctor will be in to see you shortly (or, sometime today)."
I sit and wait in my little room. Time passes. I get woozie, get the chills, sweat a little, and start to wonder where the heck the doctor is. I hear him walking back and forth rattling off orders to his nurses. But he never comes in.
So, after 30 minutes after my appointed time that I was asked to come in early for, I call a different doctor. They are much more sympathetic to my pain that they acknowledge on the phone. However, being a new patient and all, they couldn't get me in until 11a.m. I start crying because I'm in pain and just want the shot to make it all go away. I tell her I'll wait on this doctor and see how it goes.
Dr. Ass arrives at 9:32a.m., 42 minutes after my scheduled time. I'm crying, and he just keeps going on with his inquiry. He looks in my throat, and says, "Well, let's do a swab and see." I want to confront him about making me wait, but I'm crying, and in so much pain, and my head is throbbing. Then he swabs me. That is necessary but hurts. At 9:34a.m. he walks out saying he'll run the test and be right back. I make it a point to ask how long the test takes, he says 5 minutes.
Fifteen minutes later, he walks back in with a smirk on his face because I have insisted it is strep throat, and lo, the test came back negative. But he still wants to give me antibiotics. I tell him I just want the shot, and that's when he gets rude. "You can't' have the shot because the test came back negative." It's his demeanor at this point that is rude. Pompous. Just like I've heard him when he talks down to his nurses. I'm still crying. And I've had it. I try to muster out how I'm frustrated because I'm in pain, I made sure the woman who made the appointment, the nurse, and now the doctor knew I was in pain. And that I was put in a holding cell and told to wait for 42 minutes before anyone even looked at my throat or asked how I was doing. He'd spent 2 minutes with me. The test took 5, and he didn't come back for 15. And I ask how they manage their time? What's their measurement of success. When he can't answer, he gets even more arrogant. That's when he got very unprofessional. "You need to remember that there are other people here and sometimes have more urgent situations than you. Someone might have chest pains, you want me to ask them to wait because your appointment is before theirs?"
"How do you know how to prioritize your patients if you don't even look at the charts until you walk through this door? And who, in their right mind, would make an appointment and come to this office with CHEST PAINS?" I wince.
Now he's really mad. "Look, do you want me to treat you, or do you want to make other patients wait while we talk about this?"
To which I reply, "Well, you know, I think it's my time now. Let's talk about this."
Dr. Ass stands up, slams his stupid prescription notepad down and says, "Well that's the wrong answer! Do you want me to treat you or not?"
"Absolutely not." And I walked out, sobbing out of frustration and pain. I walked to the front desk, and I didn't mean to be so loud, but I was sobbing and in pain, so it came out loud, I'm sure, "I NEED MY CO-PAY BACK BECAUSE I WAS NOT TREATED." The girl was shocked and said okay. Gave me my co-pay back and I called the other doctor on the way out and rescheduled the appointment.
Ricardo thought this might have been a little abrupt because I was sick and not in the mood. In hindsight, I stand by my point I was trying to make with the doctor. I probably could have done a better job communicating it. But because I was in so much pain and so sick, I admit, I was not shining with communication skills.
Is it so much to ask that I be seen with the doctor I have the visit scheduled with at the time I scheduled it. Not by the nurse, not locked in the examination room. I call, I say, "I need an appointment." And they say, "THE DOCTOR CAN SEE YOU AT XX TIME." Not, "Okay, come in, we'll get you seated, maybe weighed in or something and eventually, when he (or she) thinks to open the door when he/she walks by, maybe he'll go in and see you."
The second doctor I went to, sat down with me, asked me all kinds of questions. Asked how I was feeling, what he could do, and swabbed me. Ouch, again. And when he looked in my infested mass of a throat, he sympathized, "Oh, that looks awful! I'm sure that's strep, but let's test to be sure." Thank you kind man. The test takes five minutes, so I wait. I notice the new doctor has a policy where if you cancel 2 consecutive appointments within 24 hours of scheduled appointment, they reserve the right to dump you. Interesting. Test comes back negative. But the doctor assures me he's going to do the culture and get back to me. That test takes 2 days.
2 days later, I get the call that I have not Strep A, not Strep B, but Strep C. I get the shot of penicillin in my arce. A day later, my ass and my throat hurt equally. The next day, the butt shot hurts more than my throat and I cannot be happier about it. By Friday, I get the lab results in the mail that says I have a "RARE DISEASE" because Strep C is not that common. Thanks. Ricardo could not be more proud that his wife has a RARE DISEASE. He's known I have rare issues for quite a while now.
With kids, I'm the one waiting in the doctor's office constantly, too long, too many times. So, here's MY new policy. I will not pay my co-pay until I am seen by my doctor within 15 minutes of my scheduled appointment time. Period. A $15 copay to see Dr. Ass for 2 minutes 40 minutes late. Hmmm? I refuse to accept that. Liberate. Stand up for yourself. Don't put up with it. You have options while you're sitting in that little room. I opted to break up with my doctor.
That's how I roll, and I hope you do too.